NOTE: The CAME-TV USA staff will be at the IBC Convention in Amsterdam from September 13-20, 2017. All orders placed from the USA Warehouse during this time will be shipped out after we return, starting September 21, 2017.
We have a USA warehouse to ship product from to our USA based customers. This will save you shipping time versus ordering from our China warehouse. Shipping is free from our China warehouse, but not from our USA warehouse.
We ship from California via UPS Ground which takes about 1-5 business days (stated on UPS's website). Typically the ship time is much quicker than from our China Warehouse.
Currently we have a limited supply of products in our USA warehouse and we expect this to grow as the demand increases.
After your payment is verified, it takes 1-2 business days to process and ship your order. This does not include weekends or holidays. Purchases made after 2 pm PST will not be shipped out until the next business day. If you order after 2 pm PST on a Friday, your order will likely be shipped out on the following Monday.
For domestic shipping we use UPS Ground which takes about 1-5 business days as stated on UPS's website. Carrier delivery time does not include order processing period as mention above. CAME-TV cannot be hold responsible for the Carriers late deliveries. Once the goods have been shipped, the customer will receive a shipping confirmation email, including the tracking number.
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